Chrome

Chrome (Win) – Clearing Cache and Cookies

This document explains how to clear the cache and cookies in Google Chrome.

Chrome 55 and above

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon that appears to the right of the address bar. In the newest versions of Chrome, this appears as three vertical dots settings_55 and in older versions will be three horizontal lines settings_new or a wrench icon settings_old.
  2. From the menu, select More tools > Clear browsing data….Chrome Tools Menu
  3. Check the following:
    • Empty the cache
    • Delete cookies and other site and plug-in data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

    Chrome Boxes

Chrome 19-54

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on the settings icon that appears to the right of the address bar. In older versions of Chrome, this appears as three horizontal lines settings_new and in older versions will be a wrench icon settings_old.
  2. From the menu, select Tools > Clear browsing data….Chrome Tools Menu
  3. Check the following:
    • Empty the cache
    • Delete cookies and other site and plug-in data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

    Chrome Boxes

Chrome 18 and lower

NOTE: You can also hold Ctrl + Shift + Delete and skip to step 3.

  1. Click on Tools (the wrench icon) > Options.Tools > Options
  2. Click on the Under the Hood tab, then the Clear browsing data… button.Under the Hood > Clear browsing data...
  3. Check the following:
    • Empty the cache
    • Delete cookies and other site data

    Select the beginning of time in the drop down box and click on the Clear browsing data button.

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